Privacy Policy

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Effective Date: July 1, 2026

At NZXTshop , we respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, contact our support team, or otherwise interact with our services.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you.

1. Information We Collect

Depending on how you interact with our website, we may collect:

Name and contact information
Billing and shipping address
Email address and telephone number
Account login information
Order and transaction information
Payment and billing information
Product preferences and purchase history
Customer service communications
Information you voluntarily provide through forms, reviews, surveys, or other communications

We do not store complete payment card numbers when payment processing is handled by a third-party payment provider.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and device information
Operating system
Pages viewed and website interactions
Referring website or advertising source
Approximate geographic information
Date and time of website visits
Cookies and similar technologies

This information helps us maintain website security, understand website performance, and improve the shopping experience.

3. How We Use Information

We may use personal information to:

Process and fulfill orders
Provide shipping and delivery services
Process payments and refunds
Provide customer support
Manage customer accounts
Respond to questions and requests
Provide product and service information
Improve our website, products, and services
Detect and prevent fraud or unauthorized activity
Maintain website security
Comply with legal and regulatory requirements
Send promotional communications when permitted by law

We do not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required.

4. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, understand website traffic, measure advertising performance, and improve our services.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Advertising and Analytics

We may work with third-party service providers that help us understand website traffic, measure advertising effectiveness, and deliver relevant advertising.

These providers may receive information such as device information, website activity, advertising identifiers, or other information permitted by applicable law.

Where required, we provide appropriate choices regarding targeted advertising and similar technologies.

6. How We Share Information

We may share personal information with trusted service providers that assist us with:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting
Customer support
Fraud prevention
Analytics
Advertising and marketing
Information technology
Legal and professional services

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, prevent fraud, or protect the safety of our customers and others.

We do not sell your personal information for monetary consideration.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how personal information is collected or used
Opt out of certain marketing communications
Exercise applicable privacy rights without unlawful discrimination

To unsubscribe from promotional emails, you may use the unsubscribe link included in the email.

9. California Privacy Rights

California residents may have additional privacy rights under applicable California privacy laws.

Depending on applicable law, California residents may request information about the categories of personal information collected, the purposes for which information is used, and certain information about disclosures.

California residents may also have rights to request access, correction, or deletion of certain personal information and to opt out of certain forms of targeted advertising or sharing.

We will verify requests as reasonably necessary to protect customer information.

10. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party services. We encourage you to review the privacy policies of those third parties before providing personal information.